Due to the nature of our products, we do not accept returns. Should your product be defective or arrive damaged, we will more than gladly offer a refund or replacement at no additional cost provided it is brought to our attention within 14 days of delivery date as noted by the carrier.
Please contact us at email@example.com if you have any questions or concerns.
Due to the fragile nature of our candles, we will only be shipping Monday-Wednesday to ensure they arrive at you in the best possible state. Cut-off time for same-week shipping will be Tuesday at 5 PM MT.
Please allow up to 5 business days for transit. If your package falls outside this timeframe, please reach out to us at firstname.lastname@example.org, and we will work quickly to resolve your issue.